Website Homera Health
Remote healthcare services focused on the patient experience.
Homera Health is hiring a fully remote Patient Services Representative for candidates based in the Philippines.
The position focuses on supporting patients, answering questions, resolving concerns, maintaining records, and helping provide a smooth healthcare customer experience.
Schedule: Full Time
Hiring Location: Philippines
Work Location: Fully Remote
What You’ll Do:
• Assist patients with questions and support requests
• Provide information about company products and services
• Resolve patient concerns and complaints
• Maintain accurate patient interaction records
• Process account information and documentation
• Communicate with patients through available support channels
• Follow company procedures and healthcare privacy requirements
Qualifications may include:
• 1–3+ years of customer or patient support experience
• Written support experience using email, chat, or ticketing systems
• Healthcare, telehealth, pharmacy, insurance, or medical-office experience
• Strong written communication skills
• Experience in a HIPAA-regulated environment
Important Location Requirement:
This position is specifically intended for candidates located in the Philippines.
StayHomeHire is not the employer or recruiting agency. Verify all qualifications, compensation, and availability directly with Homera Health.
To apply for this job please visit jobs.ashbyhq.com.