Conduent
Conduent is hiring a full-time, regular Healthcare Call Center Representative to work from home at $16 per hour. The role handles inbound questions about Medicare enrollment, billing, claims, and benefits, including Part D prescription coverage, Medicare Advantage, and dual-eligible plans. The employer describes approximately 30–40 calls a day and navigation across several computer systems.
Applicants need a high school diploma or equivalent and at least six months of customer service experience. Hiring includes a background check, customer service assessment, and typing test. You will need to listen closely, explain information clearly, document interactions, and remain organized while working with sensitive member information.
Paid training includes six weeks of classroom instruction and two weeks of supported call work; full attendance is required. Classroom training runs 9 a.m.–5:30 p.m. Eastern. Operating hours are Monday–Saturday, 7:45 a.m.–11 p.m., and Sunday, 7:45 a.m.–8 p.m. Eastern, so assigned shifts require flexibility. Conduent provides computer equipment. Your internet must support at least 25 Mbps download and 10 Mbps upload through Ethernet; Wi-Fi and satellite are not permitted. A private, quiet, distraction-free workspace is required.
This opening excludes Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, Maryland, Montana, New Jersey, New York, Oregon, and Washington. It also excludes Minneapolis, Washington, D.C., Denver, Boulder County, and the employer’s stated “Edgewater County” Colorado area. Confirm local eligibility with the recruiter. The posting lists health benefits beginning on day one and paid-time-off accrual after 180 days.
Compensation: $16/hour (USD)
To apply for this job please visit careers.conduent.com.