Conduent
Conduent is hiring a Bilingual Remote Call Center Associate – Medicaid for a full-time, regular work-from-home role in Virginia. The employer lists an estimated rate of $18.13 per hour. The weekday schedule is Monday–Friday, 8:30 a.m.–5 p.m. Eastern, with weekends off.
You will answer inbound questions from Virginia Medicaid members and healthcare providers. The work includes explaining eligibility, checking claim or provider-enrollment status, gathering information, researching questions, and documenting the call. Associates follow approved procedures, escalate cases when needed, and work toward customer service, attendance, and productivity goals. Some assignments also involve checking documents and images.
Applicants need a high school diploma or GED, bilingual skills, high-speed internet, and a quiet workspace. Spanish is the employer’s preferred additional language. The posting includes a background check and/or drug screening. Previous call-center or customer service experience is preferred, along with familiarity with Medicaid, Medicare, health insurance, data entry, and computer systems. It does not specify a minimum number of years of experience.
Conduent lists paid training, paid time off and holidays, and health benefits for eligible roles. The posting mentions a class starting in early October but gives no exact date; confirm training availability with the recruiter. Final compensation may depend on location, experience, and performance.
Compensation: $18.13/hour (USD; stated estimated rate)
To apply for this job please visit careers.conduent.com.