Website American Specialty Health
Helping people live healthier lives through fitness and wellness programs.
American Specialty Health (ASH) is hiring a remote Customer Service Representative to support members enrolled in fitness and wellness programs. In this role, you’ll provide outstanding customer service while assisting members, fitness facilities, and health plans with questions, enrollment, and account support.
Responsibilities
• Answer inbound calls from members, fitness centers, and health plans.
• Explain fitness and wellness programs.
• Assist with enrollment and account questions.
• Document customer interactions accurately.
• Research and resolve customer concerns.
• Process payments and member requests when needed.
• Escalate complex issues to the appropriate team.
• Deliver friendly and professional customer service.
Qualifications
• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Call center experience preferred.
• Healthcare experience is a plus.
• Strong communication and computer skills.
• Ability to multitask and work independently.
• Microsoft Office experience required.
Remote Requirements
• Dedicated home workspace.
• Reliable high-speed internet.
• Company equipment provided.
Compensation
Starting at $15.00 per hour.
Benefits
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Training
• Life Insurance
• Employee Assistance Program
• Career Growth Opportunities
About American Specialty Health
American Specialty Health is a national health and wellness organization that partners with health plans to deliver fitness, musculoskeletal, and wellness programs that help members live healthier lives.
To apply for this job please visit jobs.jobvite.com.