Website Aston Carter
Connecting talented professionals with meaningful careers.
Aston Carter is hiring a Care For Family Case Manager to support families through the healthcare journey by coordinating services, managing cases, and providing compassionate customer support.
Responsibilities
• Serve as the primary point of contact for assigned families.
• Coordinate healthcare services and resources.
• Communicate with patients, providers, and care teams.
• Maintain accurate case documentation.
• Assist families with benefits, appointments, and care coordination.
• Resolve member concerns professionally.
• Work with internal teams to ensure quality care.
• Provide exceptional customer service throughout the case management process.
Qualifications
• Previous case management, healthcare, or customer service experience.
• Strong communication and organizational skills.
• Ability to manage multiple cases simultaneously.
• Experience working with healthcare systems is preferred.
• Comfortable using Microsoft Office and case management software.
• Ability to work independently in a remote environment.
Benefits
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Career Development Opportunities
• Remote Work
About Aston Carter
Aston Carter delivers world-class talent and staffing solutions, connecting professionals with opportunities in customer support, healthcare, finance, human resources, and business operations.
To apply for this job please visit careers.astoncarter.com.