Transcom
Help telecommunications customers troubleshoot smartphones, tablets and computers. Answer account questions and assist with enrollment, cancellation and disputed charges. Equipment and remote training are provided.
Requirements
- Age 18+, high-school diploma/equivalent and criminal background check.
- English communication, strong computer skills and typing at least 30 wpm.
- 32–40 hours weekly; assigned shifts may include evenings, weekends and holidays.
- Private office with door; hardwired DSL/fiber/cable internet, 20 Mbps down, 3 Mbps up, ping under 100 ms. Own wired computer needed for assessments.
Pay and schedule
$17.31/hour starting pay; performance incentives. Full-time.
Location eligibility
This is a remote role for residents of Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Missouri, Mississippi, Nebraska, New Hampshire, North Carolina, North Dakota, New Mexico, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia. Must live and work in a listed state. South Carolina applicants within 50 miles of Transcom's Greenville site are excluded.
Compensation: $17.31/hour starting pay; performance incentives
To apply for this job please visit apply.careers.transcom.com.