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Customer Service / Tech Support Representative – Financial

  • Full Time
  • United States (Remote)
  • Posted 4 days ago
  • $15/hour base (USD), plus performance incentives; applicable minimum-wage floor
Concentrix

Concentrix

Concentrix is hiring a full-time work-from-home Customer Service / Tech Support Representative for a financial client assignment. The employer states $15 per hour in base pay, plus performance incentives, and says pay will not fall below the applicable minimum wage. The posting identifies an existing immediate vacancy while also accepting applications for future openings.

The representative answers inbound customer calls using a call guide, investigates hardware, software, or product problems, and records information in company systems. You may also offer additional products or services. The work calls for steady customer communication, practical troubleshooting, and accurate documentation while moving between several computer tasks.

Applicants need at least one year of customer service experience and a high school diploma or GED. Technical support experience is preferred. Open availability, strong computer navigation, thoughtful questions, and a quiet home workspace are required. Applicants must reside in the United States and be authorized to work there. The employer does not publish a usable eligible-state list on this posting, so confirm state eligibility during recruitment.

You need a desktop or laptop for computer and internet testing, a smartphone, and high-speed internet without Wi-Fi, hotspots, or satellite. A work computer may be provided for some assignments, but is not guaranteed. Concentrix lists paid training and benefits for eligible employees, including medical, dental and vision coverage, paid time off, holidays, and employee assistance resources.

Compensation: $15/hour base (USD), plus performance incentives; applicable minimum-wage floor

To apply for this job please visit jobs.concentrix.com.

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