Benepass
Benepass is hiring a full-time Enterprise Customer Success Manager for U.S. remote work.
Compensation
The stated base salary range is $125,000–$145,000, plus variable compensation and equity. Starting pay depends on experience, interview performance and other employer factors.
What you will do
Manage 15–20 enterprise accounts, build executive relationships, develop success plans and coordinate onboarding, renewals and expansion. Use customer data to identify risks and improve adoption, working with sales, product, engineering and support.
Requirements
At least five years in customer success or account management within SaaS, fintech, healthcare or benefits is required. Applicants need benefits-industry and/or complex enterprise customer experience, a record of retention and growth, and strong analytical and stakeholder-management skills. Enterprise account experience is strongly preferred.
The company offers several team onsites each year. Confirm travel expectations, location eligibility and compensation details with the recruiter. No exact closing date is listed.
Compensation: $125,000–$145,000 base salary (USD), plus variable compensation and equity