Website Relativity
Helping organizations organize data, discover the truth, and act on it.
Relativity is hiring a Technical Support Specialist for its evening Customer Support team.
What You’ll Do
• Diagnose and resolve technical and non-technical customer issues
• Create, maintain, and resolve support tickets
• Work within an assigned product area and escalate complex issues
• Communicate clearly with customers and internal teams
What You’ll Need
• Customer-facing technical support or application support experience
• Strong troubleshooting and written communication skills
• Ability to work an evening schedule in a remote or hybrid environment
Pay
$54,000–$80,000 per year, depending on location and experience.
Remote Eligibility
The employer lists this role across multiple U.S. locations as Remote/Hybrid. Review the official posting for the locations currently eligible.
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