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RXRoute Support Agent

DirectMeds (RXRoute)

DirectMeds is hiring a full-time RXRoute Support Agent to support patients, clients and pharmacy partners from home in the United States.

Pay: $20–$25 per hour. Schedule: Monday–Friday, 9:00 AM–5:00 PM Mountain Time. A two-week training program is included; training hours may sometimes fall outside the regular schedule. Actual compensation can vary with location, experience and qualifications.

What you will do

  • Handle voicemail, email and support tickets, track follow-ups and document interactions.
  • Create replacement orders, communicate product delays and escalate issues requiring help.

What to bring

The employer seeks prior customer support, healthcare, pharmacy or similar service experience, clear communication, organization and comfort using online systems.

You must have a reliable personal laptop or desktop (Chromebooks are not accepted), a quality headset, high-speed internet and a quiet professional workspace before starting.

Benefits

The posting lists health, dental and vision benefits, paid time off, company holidays and career growth opportunities.

Apply through the official employer page with your resume and a brief introduction. Review the full listing for current requirements and availability.

To apply for this job please visit ats.rippling.com.

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