Remote Customer Service Opportunities

Working Solutions recruits independent contractors—called PROs—to provide customer service, technical support, sales, and other services from home. Contractors can select from available client programs after completing the application process, assessments, and computer scan.

Current opportunities include healthcare member support, accounting-software support, automotive response services, health-insurance verification, and bilingual customer support.

Pay

Programs generally pay approximately $0.25–$0.31 per productive customer-interaction minute, although some programs use a set rate. Individual listings currently advertise earnings ranging from approximately $14.85–$19.80 per hour, depending on the program, call volume, availability, and language requirements.

Schedule

• Flexible scheduling
• Approximately 15–40+ hours per week
• Client operating hours vary
• Contractors select available hours
• No paid idle time or traditional employee benefits

Basic qualifications

• Strong customer-service and communication skills
• Comfortable working independently
• Ability to navigate multiple computer systems
• Quiet and professional home workspace
• Compatible computer and wired internet connection
• Ability to complete assessments and a computer scan
• Background check may be required

Location restrictions

Eligibility varies by program. Several current U.S. programs exclude applicants residing in California, New York, Pennsylvania, or Washington. Applicants must review the individual opportunity before applying.

Important contractor notice

This is an independent-contractor opportunity, not traditional employment. Contractors generally provide their own equipment, manage their own taxes, and do not receive vacation, sick leave, unemployment insurance, overtime, or employee benefits.