Patient Account Representative

Aquent/Skill is recruiting a U.S. remote Patient Account Representative for an unnamed healthcare client. Job #213335.

Pay and schedule

Pay is $18–$20.29 per hour. This temporary W-2 assignment starts October 29, 2026 and lasts six months, with potential for extension. Five weeks of paid training run 8:30 a.m.–4:30 p.m. Eastern; the production schedule is 8:30 a.m.–5 p.m. Eastern.

The work

Answer inbound patient-account calls, research billing questions, update records and document conversations. Coordinate requests with other teams and follow client procedures and performance standards.

Requirements and location

Applicants need a high school diploma or equivalent, at least one year of customer service, inbound call-center, healthcare revenue-cycle or related experience, and typing speed of at least 35 words per minute. Strong communication, basic computer proficiency and attention to detail are required. English/Spanish bilingual skills and healthcare billing experience are preferred.

The role is remote within the United States and requires Eastern Time hours. Applicants must be authorized to work in the U.S. without sponsorship throughout the assignment. W-2 employment is required; C2C and 1099 arrangements are not permitted. Be camera-ready for training and occasional production needs. No application deadline is stated.

Compensation: $18–$20.29/hour (USD)