Leave Coordinator

Job Summary

The Leave Coordinator provides comprehensive support with managing and administering all aspects of the multi-state leave of absence processes and will handle leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability. The Leave Coordinator is adept at using HRIS/HRM and Time Keeping software systems and ensures adherence to federal, state, and local regulations, company policies, and best practices. This role requires exceptional organization and professional communication skills, both verbal and written. The Leave Coordinator will interact extensively with a wide range of employees and management across all departments of the organization.

Key Responsibilities

• Handle the LOA, FMLA, and other leave(s) administration process from the employee’s initial notice of the need for leave to their return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent leave use.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work, relays communication between employees and their managers during leave.
• Advise managers and employees on the interaction of leave laws with paid time off, sick time off, workers’ compensation, and short-term and long-term disability benefits.
• Oversee the return-to-work process for employees returning from extended FMLA, workers’ compensation, disability or other leave(s).
• Facilitate other leave requests, which may include accommodation requests under the ADA.
• Administers other company personal leave and time-off programs as assigned in accordance with internal policy and applicable laws.
• Meet and communicate with employees regarding their needs for leave and/or accommodation. Ensure that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, VESSA/DV, USERRA, PWFA, and state and local laws.
• Research specific state and/or local leave regulations as required.
• Draft and/or recommend revisions to company leave policies as needed to ensure compliance with federal, state, and local laws and regulations.
• Must be thoroughly familiar with Employee Handbook and all company HR policies and procedures.
• Develop and maintain comprehensive knowledge of the HRIS and Timeclock systems.
• Maintain organization compliance with all federal, state, and local employment-related laws.
• Manage sensitive and confidential matters, including personnel relations, organizational changes, and protecting the security of employees, information, data, files, and medical documentation.
• Maintain and update HR files, records, forms, and databases while ensuing accuracy and confidentiality.
• Review/update timecards for employees on leave and advise management as needed.
• Assist employees and managers with paid time off calculations and tracking.
• Exercise individual judgment when dealing with issues or potential issues and escalate to manager attention in a timely manner.
• General office administrative tasks: document preparation, copy, scan, fax, file, shred, prepare and mail correspondence, organize files, order supplies, etc.
• Other duties as assigned as business needs arise.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• Certified Leave Management Specialist (CLMS) and completion of specialized certifications and/or training on FMLA/ADA, etc. preferred.
• Minimum 4+ years’ work experience with high volume full cycle leave administration, specifically multi-state with large-sized companies (500+ employees).
• Computer Knowledge/Skills: MS Office, HRIS, Time Tracking, and other HR related systems.
• Microsoft Excel skills, including advanced formulas and tools (pivot tables, v-lookup, etc.)
• Adobe Acrobat skills, intermediate to advanced editing experience.
• Extensive knowledge of employment laws, including Title VII, FLSA, FMLA, ADA, EEO, ERISA, HIPAA, USERRA, PWFA, etc. with specific focus on leave requirements and other legal protections afforded by the FMLA, ADA, PWFA, USERRA and other applicable federal, state, and local laws.
• Professional in appearance and presentation, including in virtual workspace (camera usage is required and is an essential function of the job).
• Ability to write professional correspondence using proper grammar and spelling.
• Must be able to effectively read and interpret information and skillfully gather and analyze information.
• Must be able to follow instruction, track and follow through with tasks, and have a sense of urgency when required.
• Ability to prioritize and plan work activities to use time efficiently.
• Trustworthy, integrity, and personal accountability with adherence to the highest standards of ethical behavior and professional conduct.
• Must be organized, accurate, and possess a high attention to detail.

Compensation Ranges – $26.00 – 30.00 Hourly

Candidates must pass a pre-employment Background Check. Endurance is an E-Verify employer.

PHYSICAL REQUIREMENTS:

• Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing
• Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging.
• In a remote work environment, being interactive and communicative with management and co-workers in a visible manner is an essential function of the job. Camera/video usage is required.
• Must be able to lift 25 pounds.

Our Benefits Include:

• Paid training
• Work From Home Opportunity
• Computer Equipment Provided
• 401(k) with company match after 90 days of employment
• Medical, Dental, and Vision Insurance
• Voluntary Life Insurance
• Internet Stipend
• Paid Time Off
• Holiday Pay

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter.

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.

About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.

When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community.
Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.