Website Everise
Everise is hiring full-time Healthcare Customer Service Representatives to work from home in 29 eligible U.S. states. You will answer inbound member calls and help explain healthcare benefits.
Responsibilities
Handle incoming calls, navigate multiple systems, document interactions, resolve concerns or escalate them, and meet service and attendance expectations.
Qualifications and schedule
- High school diploma or GED; ability to pass a background check and drug screening.
- Healthcare experience is a plus. Comfort with medical terminology, clear communication and patient customer service are important.
- Flexibility for evenings, weekends, holidays and occasional overtime.
Home office requirements
A quiet workspace and wired internet with at least 50 Mbps download and 10 Mbps upload are required. Wireless, satellite and cellular hotspots are not accepted. Two 21-inch monitors are required: you supply one and Everise provides one. You purchase an approved headset; Everise supplies a keyboard, mouse and webcam.
Eligible states
Alabama, Arizona, Arkansas, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Mexico, North Carolina, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, Wisconsin and Wyoming.
Pay and benefits
The listing does not publish a base pay amount. It describes cash incentives, medical, dental and vision benefits, a 401(k) and earned paid time off.
Apply through Everise’s official posting, requisition R0035409. Confirm current location and equipment requirements with the employer.