Deluxe is hiring a Customer Service Representative to provide outstanding inbound customer support. In this role, you’ll assist customers with account inquiries, order processing, product questions, and issue resolution while delivering an exceptional customer experience.
Responsibilities
• Handle inbound customer service calls.
• Provide professional and timely responses to customer inquiries.
• Identify customer needs and recommend appropriate products and services.
• Maintain and update customer records using company databases.
• Process new orders, re-orders, and order inquiries.
• Resolve product and service issues efficiently.
• Deliver exceptional customer service during every interaction.
Qualifications
• Basic computer knowledge.
• Must be at least 18 years of age.
• High School Diploma or GED preferred.
• At least one year of customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced call center environment.
Schedule
Monday – Friday
10:30 AM – 7:00 PM CST
Training Schedule
Monday – Friday
8:30 AM – 5:00 PM CST
Benefits
• Medical, Dental & Vision Insurance (Day One)
• 401(k)
• Paid Time Off
• Paid Maternity & Paternity Leave
• Tuition Reimbursement
• Performance Incentives
• Pet Bereavement Leave
• Career Development Opportunities
Compensation
$15.50 – $16.10 per hour, plus eligibility for performance incentives.
About Deluxe
Deluxe has helped businesses grow for over 100 years by providing trusted payment, business technology, and customer engagement solutions. The company offers a collaborative culture, strong benefits, and long-term career growth opportunities.
To apply for this job please visit deluxe.wd5.myworkdayjobs.com.