DIRECTV
DIRECTV is hiring a full-time Customer Service Representative to work from home in California. Requisition R260318 lists $18.33–$21.30 per hour in base pay, plus a bonus if applicable and benefits. Individual pay depends on location, skills, experience and relevant education or training.
Answer customer calls, resolve service and technical issues, recommend products, process purchases and help retain customers. This position includes sales and customer retention; expect to handle difficult conversations calmly and use several computer systems.
Requirements and home setup
Applicants need six months to one year of customer service or sales experience, familiarity with Windows computers, dependable attendance, and clear written and verbal communication. Provide secure high-speed internet and a quiet workspace with a desk, chair, three-prong outlet and direct LAN connection. DIRECTV says it supplies equipment, including a computer, monitor and mobile device.
You must remain available throughout assigned shifts. Some holiday coverage and occasional overtime may be required. The posting does not specify exact shift hours, training dates or an application deadline.
Compensation: $18.33–$21.30/hour (USD base); applicable bonus and benefits additional
To apply for this job please visit jobs.directv.com.