Keeper Security
Keeper Security is hiring a full-time Consumer Support Specialist for a Sunday–Thursday, 8:30 a.m.–5 p.m. Central schedule. The application states compensation of up to $23 per hour, plus a discretionary annual bonus. This is a nonexempt position supporting people who use Keeper’s security software.
You will answer questions by phone, email, chat, and screen sharing; explain product features; investigate problems; and help customers use the software successfully. Some cases require reproducing a technical issue, documenting what happened, or coordinating with another team. Clear explanations and careful handling of confidential information are central to the work.
The application asks for at least one year of professional technical or software customer support experience. The description also recognizes relevant training or certifications. Applicants should type at least 40 words per minute, navigate common office tools, and be comfortable with Windows, Mac, and Android devices. A bachelor’s degree and additional languages are preferences rather than stated requirements.
The role is open in selected Central, Mountain, and Eastern time zones. Its application lists Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Idaho, Maryland, Massachusetts, Minnesota, Missouri, Nevada, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin. Confirm your city’s time-zone eligibility with the recruiter. Listed benefits include medical, dental and vision coverage, paid time off, and retirement plans.
Compensation: Up to $23/hour (USD), plus a discretionary annual bonus
To apply for this job please visit job-boards.greenhouse.io.