CVS Health / Oak Street Health
Oak Street Health, part of CVS Health, is hiring a remote Contact Center Service Advocate I to help patients schedule, reschedule and confirm appointments. This is a phone-focused role with inbound and outbound calls, accurate patient records and coordination with clinical teams.
What you need
- High school diploma or equivalent and one year of customer service experience.
- Prior remote work experience, computer skills and U.S. work authorization.
- Private workspace, reliable dependent care during working hours and hardwired high-speed internet.
Schedule and location
Assigned 40-hour weeks in a 24/7 contact center; some shifts include a weekend day. All 50 U.S. states appear in the listed remote locations. Employees within 50 miles of an Oak Street Health location may need to attend on-site support and must provide transportation.
Pay
The listed typical hourly range is $17.00–$34.15; the actual offer depends on experience, geography and other relevant factors. Equipment provision and a sign-on bonus are not stated.
CVS Health states that qualified applicants with arrest or conviction records are considered under applicable law. Hiring decisions and eligibility remain with the employer.
Compensation: $17.00–$34.15 hourly typical job-grade range; actual offer depends on relevant factors