AutoVitals
Help auto repair shops get the most from their software. AutoVitals is hiring a remote Customer Support Specialist to handle everyday product questions and connect more complex issues with the right team.
Location and eligibility
US remote; must be eligible to work in US. No specific excluded states stated.
What you will do
- Handle inbound calls and tickets, resolving standard product/navigation/account questions.
- Route complex process or technical cases to appropriate support tiers.
- Record complete case notes, meet response targets and flag knowledge-base gaps.
What you will need
- At least 1 year customer service, technical support, help desk or related customer-facing experience.
- Strong written/verbal communication and comfort using ticketing processes.
- US work eligibility; SaaS or automotive-industry experience is a bonus.
Schedule and pay
Full-time, hourly. The posting does not state an exact shift.
$24.00–$26.44 per hour. The employer says the final rate depends on location, skills, education and experience.
Before you apply
This role includes incoming phone calls and support tickets. It is not advertised as non-phone.
Use Apply for job to view the employer’s current requirements and submit your application on its official careers site.
Job ID SHH-BTPVP
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