Boldr
Boldr is hiring a remote Technical Support Advocate T1 based in the Philippines. The role focuses on troubleshooting products, explaining features and helping customers or colleagues resolve technical problems. A pay figure is not published.
The work
Investigate support tickets, help install or configure software, test compatibility, document changes and create clear reference materials. You would also guide users and share technical knowledge with the team.
Experience and availability
The employer asks for two years of technical-support experience, preferably assisting customers through email and chat. Native or near-native written and spoken English, understanding of web and mobile applications, resourceful troubleshooting and clear explanations are important.
You must be available for U.S. business hours and weekends, with flexibility for operational needs. Email/chat experience is preferred, but the posting does not promise an exclusively non-phone position.