Website eHealth
eHealth is hiring a seasonal, unlicensed Associate Member Advocate for its Member Loyalty Team. The advertised pay is $22 per hour. This is a full-time temporary assignment through a third-party staffing vendor, ending December 8, 2026.
Location and schedule
The employer lists USA Remote but does not name eligible or excluded states. Confirm location eligibility during the application process. Applicants must be available for shifts within the employer’s stated 5:00 a.m.–6:00 p.m. PST window, including Saturdays and Sundays. Extended hours and overtime may be required during Annual Enrollment, October 15–December 7.
The work
This is a phone-based role with inbound and outbound calls. You would help members understand plan benefits, resolve enrollment or carrier issues, complete follow-up tasks and document interactions using the supplied scripts and systems.
What you need
Previous customer-service experience is required; call-center experience is preferred. You need clear communication, organization, comfort with dialers and desktop applications, and the ability to manage high call volumes. A hardwired home internet connection of at least 50 Mbps download and 10 Mbps upload is required. Training and support are described in the posting.