Solace
Solace is hiring a full-time Customer Experience Representative for remote work in the United States. The advertised compensation is $21-$26 per hour. This healthcare-support role involves phone, email and chat, so it is not a chat-only opening.
You would help patients and advocates with appointment confirmations, technical questions and other service issues. The work includes welcoming new clients, troubleshooting browser or phone problems, documenting feedback, and sharing detailed notes that help the team improve its systems.
Solace looks for empathy, strong attention to detail, clear communication and confident problem-solving. Applicants should be comfortable learning technology, navigating difficult conversations and asking teammates for help when needed. The listing does not specify a minimum degree or number of years of experience.
Flexibility across three Pacific Time shifts is required: 5 a.m.-2 p.m., 7 a.m.-4 p.m., or 9 a.m.-6 p.m. Assignments are discussed during interviews. Applicants must live in the United States; review the official application for current terms.
Official employer opening checked October 16, 2026. Review the employer’s current requirements before applying.
Compensation: $21-$26 per hour