Sleeper
Sleeper is hiring a full-time F2P Customer Success Associate for remote work in the United States. The company operates a sports-focused games platform, so genuine interest in the product and its users matters.
You would help people get started, investigate bugs and usability problems, resolve questions, and collect feedback for the product team. The advertised support channels are email, chat and social media. The listing does not state a phone-support duty, but applicants should confirm the final scope with the employer.
Sleeper wants empathetic problem-solvers with strong written and verbal communication, initiative and good judgment when handling disagreements. Intercom experience is preferred, not required. Availability for weeknights and weekends is required because shifts vary; the stated pattern is five working days with two days off.
No numeric salary is published. Listed benefits include medical, dental and vision coverage, paid time off and a 401(k). Review the official application for current compensation and scheduling details.
Official employer opening checked October 16, 2026. Review the employer’s current requirements before applying.