Givebutter
Givebutter is hiring a remote Chat Support Specialist in the Philippines. The fundraising-software company describes live chat and email as the customer-support channels, with live chat making up most of the workload.
The work
Resolve user questions, investigate product problems, explain features and follow up until issues are settled. This is a fast-moving support queue that requires independent judgment and handling several conversations.
Pay and schedule
The listed rate is PHP 550 per hour. The permanent, full-time role is employed through Deel. The tentative start date is November 16, 2026. Company technology is supplied; you provide stable internet.
Training runs Monday–Friday, 9 a.m.–6 p.m. U.S. Eastern, for three months. Permanent shifts listed are Saturday–Wednesday, 9 a.m.–6 p.m. or 3 p.m.–midnight Eastern, and Sunday–Thursday, 3 p.m.–midnight Eastern. These hours require careful conversion to Philippine time.
What you need
At least five years of tech-industry live-chat support, two years of remote experience, strong English and experience managing simultaneous chats.
Location and application
The role requires Philippine citizenship. Confirm the current start date and shift availability in the official application.
Compensation: PHP 550/hour