Website Headway
Headway is hiring an operations lead to improve the systems and processes behind its mental healthcare platform. The role involves taking a difficult business problem, breaking it into useful analysis, and working across teams to deliver a practical improvement. Applicants should be comfortable owning projects from the first outline through implementation and explaining why a decision is supported by data. This remote U.S. role is intended for someone with at least five years of operations experience, particularly in a growing technology business.
Remote work and eligibility
Official employer ATS identifies a remote United States location. Additional state or shift restrictions are not specified. Headway participates in E-Verify.
Schedule: Full-time; exact shift not stated.
Main responsibilities
- Lead cross-team initiatives with clear goals, milestones, and measures of success.
- Build scalable workflows, investigate operational problems, and remove bottlenecks.
- Use data tools to test assumptions and turn findings into recommendations.
Requirements to review
- At least five years in operations at high-growth companies.
- Fluency with AI and data tools such as Excel, SQL, dashboards, or Looker.
- Strong independent problem solving and collaboration; consulting or finance background is preferred but not required.
Benefits listed by the employer
- Equity listed by employer
- Health insurance listed on Indeed
Compensation
$105,400-$155,000 annual base pay; equity is listed separately.
Employer posting date: 2026-09-24.
Found on Indeed. Reviewed against the employer’s current posting. Read the complete posting for current eligibility, requirements, and application instructions.