US Virtual – Customer Service Associate (Healthcare)

VXI Global Solutions is hiring a full-time remote customer service associate supporting specialty pharmacy patients and prescribers. The employer lists specific U.S. work locations; check the eligibility note for the posted states.

You would answer phone and web inquiries about medication deliveries, billing, insurance, benefits and order status. The role typically handles 30–50 interactions per day and works with internal teams to resolve issues. Candidates need a high school diploma or equivalent, at least two years of customer service experience and comfort navigating several systems.

Pay is $17 per hour. VXI states that equipment and paid training are provided. You need a private room with a closing door, at least 10 Mbps download and 5 Mbps upload internet, and availability during contact-center hours. The first 90 days of training require full attendance. Apply through the official employer listing.

Remote work and eligibility

Employer-listed work locations are AR, PA, MO, MS, KY, KS, SC, LA, TN, MI, VA, FL, NC, TX, OH, GA, OR and OK. The role is remote; applicants should confirm eligibility for their home state. A private workspace with a closing door and internet of at least 10 Mbps download/5 Mbps upload are required. Contact-center availability and full attendance during the first 90 days of training are required.

Requirements to review

• High school diploma or equivalent and at least two years of customer service experience; call-center experience preferred.
• Microsoft Office skills and ability to use multiple systems while communicating clearly with patients and prescribers.
• Quiet enclosed home workspace, required internet speed and reliable attendance for paid training.

Compensation

$17 per hour

Found on ZipRecruiter. Reviewed against the employer’s current posting. Read the complete posting for current eligibility, requirements, and application instructions.

Apply through the employer’s official application page.