Representative, Support Center III – Remote (Medicaid, Medicare In and Outbound calls)

Molina Healthcare is hiring a full-time Representative, Support Center III for remote Medicaid and Medicare member/provider support. Candidates must reside in and be authorized to work in the United States.

Pay: $13.41–$29.06 per hour. Actual compensation depends on location, experience, education and skills.

What you will do

Handle inbound/outbound calls and other support channels, research benefits and claims questions, resolve escalations, document communications and help train colleagues.

Qualifications and schedule

Bring at least two years of customer service, call-center or sales experience in a high-volume setting, or equivalent education and experience. The role requires insurance/enrollment knowledge, data-processing skills, Microsoft Office proficiency and HIPAA confidentiality. A broker/health-insurance license is preferred.

Work scheduled shifts within Molina operating hours, with overtime or weekends as needed. Exact shift and training hours are not listed. The employer describes a competitive benefits package.

Apply through the official vacancy page. The employer posted this role October 2, 2026; requisition 2039617.