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Premera Blue Cross logo

Member Customer Service Representative

  • Full Time
  • Eastern WA, ID, OR, MT, UT, MN, WI, TN, NC, SC, GA, FL, TX, AZ (Remote)
  • Posted 5 days ago
  • $38,500–$57,800/year (USD national salary range)
Premera Blue Cross

Premera Blue Cross

Premera Blue Cross is hiring a full-time Member Customer Service Representative (requisition R29131) to support members and providers by phone and email. The employer calls this a work-from-home role.

Pay and schedule

National salary range: $38,500–$57,800 per year. Premera says pay varies by location and experience and generally targets up to around the midpoint. The schedule is Monday–Friday, an eight-hour shift between 5 a.m. and 8 p.m. Pacific. Twelve weeks of paid virtual training require full attendance.

What you will do

Answer member and provider questions, research claims status, resolve or route issues, document interactions and handle protected personal information. Premera requires a high school diploma or GED and two years of related customer-service experience; see the employer page for its complete education, experience and shift requirements.

Eligible locations

Premera is hiring from Eastern Washington, Idaho, Oregon, Montana, Utah, Minnesota, Wisconsin, Tennessee, North Carolina, South Carolina, Georgia, Florida, Texas and Arizona. Check the employer listing for any role or city limitations before applying.

Compensation: $38,500–$57,800/year (USD national salary range)

To apply for this job please visit premera.wd5.myworkdayjobs.com.

Job no longer available? Report this job

If the employer has closed this opening or the application link no longer works, let us know. We will check it before removing the listing.

No name, email address or account is required. Please do not include personal information.

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