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Live Technical Support Representative

  • Full Time
  • United States (Remote)
  • Posted 1 week ago
  • $45,000–$55,000/year plus benefits
Porkbun

Porkbun

Porkbun is hiring full-time remote support staff in the United States to assist customers with domains, DNS, hosting and account questions by phone, chat and email.

Requirements

Applicants need U.S. employment eligibility, at least two years of technical-support experience, strong troubleshooting and communication skills, reliable internet and a quiet workspace. Domain, DNS or hosting knowledge is required unless you have very strong live technical-support experience.

Schedule and pay

Both Saturday and Sunday are required. Available schedules are Saturday–Wednesday or Thursday–Monday, 9 a.m.–5 p.m. Pacific. Starting pay is $45,000–$55,000 annually plus benefits; relevant registrar or hosting experience can qualify for the higher end.

Application instructions

Open Porkbun’s official careers page and follow the support role’s email instructions, including its qualifying questions, subject line, and separate PDF résumé and cover letter. No employer closing date is provided.

Compensation: $45,000–$55,000/year plus benefits

Location and eligibility details: Remote, United States — U.S. employment eligibility required

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